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Frequently Asked Questions
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faq
Frequently Asked Questions
Standard shipping typically takes 3–7 business days within the U.S. Delivery times may vary based on your location and the shipping method selected at checkout.
Yes, we offer international shipping to many countries. Shipping fees and delivery times will vary depending on the destination.
Absolutely. We accept returns within 30 days of delivery as long as the product is unused and in its original condition. Please refer to our Refund & Returns Policy for full details.
Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this number to track your package in real time.
If your item arrives damaged, please contact us at info@groovixllc.com with your order number and photos of the product. We’ll assist you right away.
Yes, we offer digital gift cards in various amounts. They’re perfect for birthdays, holidays, or fitness enthusiasts who love choice.
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